5 research outputs found

    A Transportation Model For Demand Responsive Fleet Operation In A Manufacturing Firm

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    We study the problem of determining the number of vehicles needed to provide a demand responsive transit service with a predetermined quality for the user in terms of waiting time at the stops and maximum allowed detour. We propose a probabilistic model that requires only the knowledge of the distribution of the demand over the service area and the quality of the service in terms of time windows associated with pickup and delivery nodes. This methodology can be much more effective and straight forward compared to a simulation approach whenever detailed data on demand patterns are not available. Computational results under a fairly broad range of test problems show that the model can provide an estimation of the required size of the fleet in several different scenarios

    Total quality management, employee commitment and competitive advantage in Nigerian tertiary institutions. A study of the University of Lagos

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    [EN] The quality of education offered by the tertiary institutions in Nigeria in recent times has critically degenerated. Unfortunately, this has led to the unprecedented rise in the poor quality of Nigerian graduates which contributes to the very alarming high rate of unemployment in the country. This article therefore examines the relationship between total quality management (TQM), employee commitment and competitive advantage among tertiary institutions in Lagos State with a particular focus on the University of Lagos, using a survey research design with a random selection of 350 respondents from a population of 2,047 staff strength across the 11 faculties in the university. The data used for this article were derived from a systematic review of the relevant literature and a structured questionnaire. The data obtained from the questionnaire was subjected to descriptive and inferential statistics. The result showed that the adoption of total quality management practices and employee commitment significantly affects competitive advantage. The findings suggest that proper adoption of TQM practices coupled with employee commitment will guarantee competitive advantage outcomes measured in terms of increase in revenue, customer satisfaction and employee satisfaction. TQM and employee commitment through its principles can successfully contribute to enhanced organizational performance and dynamic competitiveness.Abimbola, B.; Oyatoye, E.; Oyenuga, O. (2020). Total quality management, employee commitment and competitive advantage in Nigerian tertiary institutions. A study of the University of Lagos. International Journal of Production Management and Engineering. 8(2):87-98. https://doi.org/10.4995/ijpme.2020.12961OJS879882Addae-Korankye, A. (2013). Total quality management (TQM): a source of competitive advantage. a comparative study of manufacturing and service firms in Ghana. International Journal of Asian Social Science, 3(6), 1293-1305.Adediran, O., Adediran, O. (2008). Total quality management: a test of the effect of TQM on performance and stakeholder satisfaction (Master's thesis). School of Management, Blekinge Institute of Technology.Alamutu, S.A, Hotepo, O.M, Oyeobu, A.J., Nwatulegwu, B.I. (2012). An evaluation of total quality management practices on business performance of the Nigerian telecommunications sector: a case study of MTN Nigeria Limited. Proc. ICCEM, 155-166Allen, M., Brady, R. (1997). Total quality management, organizational commitment, perceived organizational support, and intraorganizational communication, Management Communication Quarterly, 10(3), 316-341. https://doi.org/10.1177/0893318997010003003Ali, M., Shastri, R.K (2010). Implementation of total quality management in higher education. Asian Journal of Business Management, 2(1), 9-16.Al-Rfou, A.N. (2012). Achieving competitive advantage through enterprise resource planning system (ERP). Empirical evidence from Jordan. International Journal of Asian Social Sciences, 2(6), 805-857.Blackburn, R., Rosen, B. (1993). Total quality and human resources management: Lessons learned from Baldrige Award-winning companies. Academy of Management Perspectives, 7(3), 49-66. https://doi.org/10.5465/ame.1993.9411302347Camp, R.C. (1993). A bible for benchmarking, by Xerox, Financial Executive, 9(4),23-7.Daft, R. (1991). Management. Chicago: Dryden Press.Dale, B.G., Boaden, R.J., Lascelles D.M. (1994). 'Total quality management - an overview, managing quality (edited by Dale, B. G.), New York: Prentice Hall.Dixit, V., Bhati, M. (2012). A study about employee commitment and its impact on sustained productivity in Indian auto-component industry. European Journal of Business and Social Sciences, 1(6), 34-51.Economou, V.P., Chatzikonstantinou, P.G. (2009). Gaining company's sustained competitive advantage, is really a necessary precondition for improved organizational performance? The case of TQM. European Research Studies, 12(3), 83-100. https://doi.org/10.35808/ersj/233EFQM (2020). The EFQM Model. Retrieved from http://www.efqm.org/ [Accessed 25 May 2020].Farooq, M.S., Akhtar, M.S, Ullah, S.Z., Memon, R.A. (2007). Application of total quality management in education. Journal of Quality and Technology Management: III, (I1), 87-97.Ganapavarapu L.K., Prathigadapa, S. (2015). Study on total quality management for competitive advantage in international business. Arabian Journal Business Management Review, 5(3).Ganguly, A. (2015). Exploring total quality management (TQM) approaches in higher education institutions in a globalized environment-case analysis of UK and Sweden. British Journal of Education, 3(7), 83-106.Gasperz, V. (2005). Total quality control. Catakan Keempat, Jakarta: PT. GramediaPustoka Utama.George, J.M., Jones, G.R. (1996). Understanding and managing organizational behavior. California: Addison-Wesley Publishing Company, Inc.Karia, N., Asaari, M. (2006). The effects of total quality management practices on employees' work-related attitudes, The TQM Magazine, 18(1), 30-43. https://doi.org/10.1108/09544780610637677Kothari, C.I. (2004). Research methodology, methods & techniques (2nd ed.). New Delhi: New Age International Publishers Limited.Kruger, V. (2001). Main schools of TQM: the big five. The TQM magazine, 13(3), 146-155. https://doi.org/10.1108/09544780110366042Lamptey, S.O. (2009). Quality management systems of Unilever Ghana limited (Master's thesis). St. Clement University, Turks and Caicos Island.Mathur, P. (2015). Achieving competitive advantage through employees. International Journal of Arts, Humanities and management sciences, 1(9), 66-71.Mehra, S., Hoffman, J.M., Sirias, D. (2001). TQM as a management strategy for the next millennia. International Journal of Operations & Production Management, 21(5/6), 855-876. https://doi.org/10.1108/01443570110390534Moja, T. (2000). Nigeria Education Sector Analysis: An analytical synthesis of performance and main issues. World Bank: New YorkMullins, L. (2009). Management and Organizational Behaviour, 5th Edition. Portsmouth: Pitman Publishing.Najafabadi, H.N, Sadeghi S., Habibzadeh, P. (2008). Total quality management in higher education case study: quality in practice at university college of Borås (Master's thesis). Institution for Engineering School, University College of Borås.Ngambi, M.T., Nkemkiafu, A.G. (2015). The impact of total quality management on firm's organizational performance. American Journal of Management, 15(4), 69.Ogini, J.A. (2020). Job promotion and employee commitment of public hospitals in Rivers State, Nigeria. International Journal of Economics and Business Management, 6(1), 10.Ongori H. (2007). A review of the literature on employee turnover. African Journal of Business Management, 49-54.Porter, M. (1980). Competitive strategy; free press: techniques for analyzing industries and competitors. New York.Porter, M.E. (2008). The five competitive forces that shape strategy. Harvard Business Review, 86(1), 57-71.Preacher, K., Leonardelli, G. (2018). Calculation for the Sobel test: An interactive calculation tool for mediation tests. Retrieved July 17, 2018, from http://quantpsy.org/sobel/sobel.htmRay, S.S, Nanda, S., Ota, R. (2016). Total Quality Management: A need for a Sustainable Competitive Advantage. International Journal of Commerce, Business and Management (IJCBM), 5(3).Sadikoglu, E., Olcay, H. (2014). The effects of total quality management practices on performance and the reasons of and the barriers to TQM practices in Turkey. Hindawi Publishing Corporation Advances in Decision Sciences, 2014, 537605. https://doi.org/10.1155/2014/537605Saunders, M.N., Saunders, M., Lewis, P., Thornhill, A. (2011). 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    Application of Queueing theory to port congestion problem in Nigeria

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    This paper stresses the importance of queueing theory to the problem of port congestion in order to enhancesustainable development of Nigeria ports. Nigeria Ports are characterized with incessant congestionproblem in the recent past. This has resulted in diversion of ships scheduled for Nigeria Ports to otherneighbouring country ports which has caused the country to lose a lot of revenue. The effectiveness of aPort is contingent upon loading and unloading of ships. The traffic movement through a port is a complexphenomenon because of the random nature of the arrival and service time of the ships. This requires asystematic approach in port planning and management. Queuing model was applied to the arrival andservices pattern which causes the problems of congestion and proffer solutions to the problem areas. It isalso used to predict the average arrival rate of ships to Tin Can Island Port and the average service rate pership in a month. The study to found out the number of berth in Nigeria port is adequate for the trafficintensity of vessels but other factors leading to port congestion were identified through the content analysisof the interview conducted with stakeholders at the port. Policy recommendations that could make Nigerianports to be cost effective, more attractive and enhance quick turnaround of vessels at the ports were made.Key words: Queue theory, port congestion, berth, arrival time, service time

    Agent-Based Simulation Analysis on the Effect of an LNG Terminal on a Port Transport System

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    Multivariate analysis of morphological traits of sexually mature Sarotherodon galilaeus (Linnaeus, 1758) in Ogun State Coastal Estuary, Nigeria

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    Morphological variation in sexually matured Sarotherodon galilaeus was assessed from commercial fishermen operating Iken brushpark – fish aggregating device in Ogun State coastal estuary, Nigeria. Fifteen morphometric features and nine meristic characters were analysed using both univariate and multivariate analyses between the sexes of the population. Univariate analysis showed higher mean values in most of the morphometric and meristic counts of the female population than the males, but significant differences (p<0.05) were recorded in total length, standard length, head length, pectoral ray and gill raker of the first arch. Two and four Principal components were extracted for morphometric and meristic characters with 78.702% and 63.428% total variances respectively. Sexual differences occurred in morphometric characters such as, eye diameter, body weight, head width, length of dorsal base and length of pectoral fin while meristic counts showed overlapping in spinous dorsal fin rays, pectoral fin rays, scales along lateral line, scales above lateral line and gill rakers on the first arch. Canonical Discriminant function revealed the heterogeneity of total length, pectoral fin rays and gill rakers on the first arch in both sexes and these features could be used for the identification of the fish. This study revealed that multivariate statistical tools are effective means of analysing data for proper taxonomy, conservation and management of fish stocks.Keywords: Morphological traits, Multivariate analysis, Sarotherodon galilaeus, brushpark, meristic character
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